Connecting Communities with Shentel Internet
Stay Connected
Your Premier Local Internet Provider
Gigabit Speeds
Network Reliability
Superior Local Service
Simple Pricing
Unlock the Power of Shentel, Your Local Internet Provider
The digital age demands fast, reliable home internet—and Shentel delivers across all our service areas. Whether you're working from home, streaming your favorite video content, online gaming, or staying in touch with loved ones, our high-speed internet keeps you connected with confidence. With no data caps, no contracts, and dependable performance, Shentel is committed to enhancing your home internet experience. No matter where you call home, we bring the speed, reliability, and customer support you need to stay connected.
Connecting Communities, Close to Home.
Reliable Connections, Built for neighborhoods in Kentucky, Virginia, Maryland, and West Virginia.
Connecting Communities, Close to Home.
Reliable Connections, Built for neighborhoods in Kentucky, Virginia, Maryland, and West Virginia..
VIRGINIA
WEST VIRGINIA
The reviews are in and our customers are beaming.
"We have only had Shentel Internet a few weeks but it has been great. It's nice to sit down to watch programming and not have to watch our shows buffer. I also wanted to mention that the teams that worked to get us service were also great. They were very friendly and professional. Thanks for all the due diligence you did to get us our internet."
– Gerald Z."Our internet service with Shentel is absolutely outstanding!"
– Sarah W."Great customer service. Shentel seems to have improved greatly over the last couple years and I always have a solid connection."
– Luke B."Their customer service was great… Able to squeeze me in and get my service hooked up the very next day… Really good service, and I am even able to stream live TV or Netflix with no problem!"
– Kim F.Life Moves Fast – So Should Your Internet Speeds
Building the Future of Fast Home Internet
Our teams are hard at work expanding Shentel’s fast, reliable home internet service area to more neighborhoods. We're committed to delivering the speed and connectivity you need—whether you're working remotely, learning online, or relaxing at home. See how Shentel is helping your community stay connected with dependable high-speed internet!
Questions? Ask Away.
High-Speed Internet refers to a reliable broadband connection that delivers fast download and upload speeds. Unlike older technologies like DSL, it allows for seamless streaming, gaming, and multi-device connectivity without lag or buffering.
Shentel customers praise the service for its reliability, speed, and excellent customer support. Many highlight the consistent performance for streaming, gaming, and remote work, as well as the transparent pricing with no hidden fees or contracts.
Shentel’s High-Speed Internet is designed for reliability, offering strong connectivity with minimal disruptions.
Choosing the right Shentel High-Speed Internet for your home depends on how many devices you have, the number of family members in your home, your household's online activities, and the speed you need to enjoy seamless connectivity. Here’s a quick guide to help:
400 Mbps: Ideal for small households with moderate internet use.
600 Mbps: Great for larger families, remote work, and 4K streaming.
1 Gbps: Best for power users, gaming, and smart homes with multiple connected devices.
Shentel’s reliable network delivers consistent speeds with low latency, so whichever plan fits your needs, you’ll enjoy a stable connection. We can help you choose based on your needs.
Shentel offers a variety of TV solutions to fit your entertainment needs, with a great selection of live channels, local programming, popular networks, HD programming, and premium options like sports and movie packages, all with an easy-to-use interface. Customers can also enjoy DVR capabilities, On Demand content, and access to streaming apps. With flexible plans, no contracts, and convenient viewing across multiple devices, Shentel TV gives you a seamless entertainment experience tailored to your needs.
Switching to Shentel High-Speed Internet means faster speeds, more reliable service, and strong whole-home Wi Fi coverage. Installation is easy, and our local customer support is available to assist at every step.
Customers receive a monthly bill with clear breakdowns of service charges. Payment options include online, phone, automatic draft, or by mail. Auto Pay is available to avoid late fees. By enrolling in Auto Pay and Paperless Billing you can get a monthly discount on your bill.
Shentel’s customer support team is made up of real people from your local area who are ready to assist you when you need help. When you call, you’ll be connected to a knowledgeable representative, who understands our services and can provide quick, reliable solutions. Whether you need technical support, have billing questions, or just need guidance on your service, our team is available to help. You can reach our customer support by phone at 1-800-SHENTEL (1-800-743-6835), online chat, or by visiting one of our local offices.