Fast Reliable Internet
Get Your First Month Free

Gigabit
Speeds

Fiber
Reliability

Superior Local
Service

Simple
Pricing

*Terms and conditions apply. Click here for details. Not available in all areas.

Popular Internet Plans

You're in LOCATION

Use my current location

*Service is not available in all areas. Plans and pricing may vary depending on your area.

Prices include $5 Auto Pay and Paperless Billing discount. Offers not available in all areas. Check your address for the most up-to-date pricing.

Save up to $20/mo when you bundle home Internet

Combine Internet with TV, Home Phone or both and get a bundle discount.

All services and bundles not available in all areas.

WALL TO WALL WIFI

Upgrade the potential of your home WiFi

REFER A FRIEND

Earn Rewards When You Share the Love

PREPAID INTERNET

No annual contract. No monthly bill.

A laptop with internet speed testing technology sitting on a desk in a cozy living room

Test your Internet Speed

Use an internet speed test to evaluate your current Internet or WiFi connection. Speed matters and getting consistent upload and download speeds can impact working, streaming, and gaming from home. Not getting the speeds you expected from your current provider? Switch to Shentel and get the speed and reliability you and your family need.

WHY SHENTEL

A Home internet provider you can trust

Shentel has been here for you for more than 100 years. We’re committed to providing the services and home internet plans you need to stay connected. Click here to learn more about Shentel.

Get started with Shentel

Shentel is here for you. Let’s connect to the future together.

BUSINESS SERVICES

Shentel Internet for your growing business

Transform your network with Shentel Business and connect to more customers, faster.

Learn more about our other services

Phone

Shentel is proud to serve communities across Virginia, West Virginia, Kentucky, and Maryland with fast, reliable internet. To check if Shentel's internet service is available in your area, simply enter your address to confirm availability. If you need further assistance, contact us today, and our customer service team will be happy to help. Get connected to fast, reliable internet with Shentel!

Shentel offers internet plans with speeds ranging from 200 Mbps to 1 Gbps, depending on your location and plan. These speeds are perfect for everything from casual browsing to heavy streaming and online gaming. Availability and pricing may vary by area, so it’s recommended to check the options available in your location to find the best fit for your needs.

To switch to Shentel, simply sign up for a plan online or by phone, then schedule your installation. Once your service is set up, you can cancel your previous provider to avoid overlapping services. Our team will assist you with the setup to ensure a smooth transition.

Yes, you can easily transfer your internet service to your new home. We understand how important the internet is for everyday life, so we make it simple to move your service with you. Simply contact our customer service team ahead of time to notify us of your new address. We’ll check availability, schedule installation if needed, and send a technician to ensure everything is set up correctly.

Shentel offers a variety of TV solutions to fit your entertainment needs, with a great selection of live channels, local programming, popular networks, HD programming, and premium options like sports and movie packages, all with an easy-to-use interface. Customers can also enjoy DVR capabilities, On Demand content, and access to streaming apps. With flexible plans, no contracts, and convenient viewing across multiple devices, Shentel TV gives you a seamless entertainment experience tailored to your needs.

Switching to Shentel High-Speed Internet means faster speeds, more reliable service, and strong whole-home Wi Fi coverage. Installation is easy, and our local customer support is available to assist at every step.

Customers receive a monthly bill with clear breakdowns of service charges. Payment options include online, phone, automatic draft, or by mail. Auto Pay is available to avoid late fees. By enrolling in Auto Pay and Paperless Billing you can get a monthly discount on your bill.

Shentel’s customer support team is made up of real people from your local area who are ready to assist you when you need help. When you call, you’ll be connected to a knowledgeable representative, who understands our services and can provide quick, reliable solutions. Whether you need technical support, have billing questions, or just need guidance on your service, our team is available to help. You can reach our customer support by phone at 1-800-SHENTEL (1-800-743-6835), online chat, or by visiting one of our local offices.