My Account

Account Management

ATTENTION FORMER BIG SANDY BROADBAND CUSTOMERS: To pay your bill online or access your account, you will need to re-register for online access using the statement number from your most recent Shentel bill.

To see historical information about your account prior to the merge with Shentel, please call 1-800-SHENTEL.

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Account Management

  • Pay your bill online
  • Review Statements
  • Update Account Information
  • Sign Up for Automatic Payments
  • Switch to Paperless Billing
  • Log in to My Account
  • Billing FAQs