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Shentel increases speed to next tier for Internet customers

Posted 13 March 2018 12:00 AM by Shentel

Shentel upgraded its internet customers with 15Mbps speed or higher to the next speed tier at no additional cost to them.

The move took place in February and, in recent days, the company has received positive feedback about the decision to upgrade. Shentel also took this opportunity to introduce a new top speed, 150Mbps, for customers in Virginia, West Virginia and Maryland. In the tiers, 15Mbps rose to 25Mbps, 25Mbps doubled to 50Mbps and 101Mbps rose to 150Mbps.

For customers who live in a home with multiple devices and many users, the speed increase means they can be online simultaneously without experiencing a slowing of service. Households are able to download HD movies, stream programs and download games, as well as do homework and download work files, much faster. Shentel customers have already noticed the difference and have reported their satisfaction with the new speed.

“While it may seem that the speed upgrade happened with a flip of the switch, a lot of work went into this project,” said Tom Whitaker, Senior VP-Cable at Shentel. “Shentel invests heavily in our infrastructure and technology. These investments of time, talent and money have enabled us to improve bandwidth and provide customers with faster service.”

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