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Shentel chooses InComm to facilitate bill pay at retail locations

Posted 24 March 2015 12:00 AM by Cindy Earehart Rinker

Shentel has announced that it is integrating InComm’s Cashtie technology into their payment system to allow Shentel customers to pay their cable bills at select retail locations across the Shentel footprint. InComm is a leading prepaid product and transaction services company.

The integration of the Cashtie API, coupled with InComm's global retail network, across all Shentel Cable billing accounts enables customers to pay their cable, phone and Internet bills at more than 70 retail locations, in addition to 10 retail Shentel stores. The overall transaction is simple and straightforward. Shentel will include a barcode printed on each statement that the customer can simply present at the checkout. The barcode will be scanned and the transaction is completed along with any other items purchased.

“With such a dispersed rural population, increasing the number of locations where payments can be received is essential to the continued success of Shentel. We are pleased to partner with InComm to make this a reality,” said Tom Whitaker, Vice President of  Shentel Cable. “Cashtie is a perfect fit for our customers and our company.”

Cashtie enables ecommerce and bill payment software providers to quickly and easily add payment options to their existing applications. With Cashtie, partners can provide companies the ability to let consumers pay for their utility bills and more at nearby retail locations. Cashtie customers can leverage InComm’s global retail network, turning nearly 450,000 points of retail distribution into payment locations with no additional POS integration required.


“Shentel has made significant strides in meeting the needs of their customers, and we are excited to be a part of those efforts,” said Thomas Cornelius, Senior Vice President at InComm. “Shentel understands the unique needs of their customers and the importance of building long-standing relationships with them.”