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Email scam comes around again

Posted 1 December 2015 12:00 AM by Shentel

Shentel is urging Internet customers to use caution when answering emails that appear to be from Shentel. Another attempt to grab information has been launched against Shentel Internet customers.

The email is from the “Shentel Verification Centre” and is titled Shentel Mail Alert. It asks the reader to confirm that their email is active by clicking on a link. Do not click on this link because the email is a scam. It is unclear what the scam is searching for other than active email addresses, but you could be putting your computer – and therefore your personal information - at risk.

Shentel has blocked this version of this email to keep more from coming in. That does not mean the scammers will not come up with another way of trying to get to your personal information.

Using this email as an example, here are some clues that should make you question whether or not this is legitimately from Shentel.

  • First, the email is from Shentel Verification Centre. The spelling of center is not typically American, which would spell it center. Most hacking/scamming jobs come from other parts of the world.
  • The first line reads: “Due to congestion in our mail server, all unverified accounts would be shut down.” Again, the grammar is awkward. “Will be shut down” sounds more logical. 
  • The email then asks the reader to click a link to verify that their email account is active. Shentel will always use Shentel addresses if we contact you.

These are typical errors that can be easily caught if you know what to look for. Always err on the side of caution. Just one wrong click could make you have a very bad day.

Please call us at 1-800-SHENTEL if you have any concerns at all. We are here for you.

 

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