Fourth quarter financial announcement Shentel earnings New acquisition Big Sandy Broadband PowerHouse 1 Gbps 1 Gig High-speed Internet Fortune Fastest growing award Shenandoah Top 100 NCTC Cable Board of Directors Hurricane weather Second Quarter Earnings Release Food Drive Backpack Program Fiber community B2B Business Internet first quarter Q4 Year End Shenandoah Telecommunications Company Finance 2017 150Mbps Grantsville Marlinton Hitron WiFi WallToWall TiVo Gateway Sprint Affiliate USTelecom revenue RGU environment hybrid Shenandoah Telecommunications Rural Retreat Senior Vice President CFO Q3 Buchanan Botetourt County Fiber Optic Network PCS Network 4G LTE migration nTelos Q2 results Cablefax Top Ops Top Operator NY MacKenzie Earle MacKenzie retire Google phishing Wireline Wireless expansion Parkersburg WV Spring clearning computer spring Huntington Cumberland Daylight Savings Time DST Fast Time spring forward fall back Safety Internet Safety Fiber network fiber optics West Virginia Virginia Pennsylvania bandwidth infrastructure Quaglio new board member director elected Big Give philanthropy Shentel employees donation help helping seniors Christmas giving Longwood University basketball digital channel 81 Big South Network wireless segment Dividend Sunspot pixilate solar interruption cable TV Shentel Cable Vice President Kaine Pence Debate Longwood Hampden-Sydney Harrisonburg City Schools Harrisonburg dark fiber Board board member West Virginia Floods disaster disaster relief donations Forbes Most Trustworthy Financials Growth FCC 6th largest wireless carrier Shentel PCS Kyle Chris Kyle Pre-pay Financial Report RGUs Colane Shentel purchases Colane Omar AMC The Walking Dead WEtv IFC contract increase three-times AMC Networks BBC email scam scammers hack hackers Shenandoah County cable modem Internet Service DSL Naked DSL Washington Brooks Sibert Folk promotions Pirtle McKay Whitaker net income segments awards commonwealth students Forest Appomattox New Market Rocky Mount Christiansburg Foundation Scholarships VCTA online surveys surveys for money scamming scammed phish. phishing tips net neutrality Christmas music songs holiday movie Virginia Cable Telecommunications Association board chairman ODAC; Old Dominion; Shentel; Old Dominion Athletic Conference

Email scam comes around again

Posted 1 December 2015 12:00 AM by Shentel

Shentel is urging Internet customers to use caution when answering emails that appear to be from Shentel. Another attempt to grab information has been launched against Shentel Internet customers.

The email is from the “Shentel Verification Centre” and is titled Shentel Mail Alert. It asks the reader to confirm that their email is active by clicking on a link. Do not click on this link because the email is a scam. It is unclear what the scam is searching for other than active email addresses, but you could be putting your computer – and therefore your personal information - at risk.

Shentel has blocked this version of this email to keep more from coming in. That does not mean the scammers will not come up with another way of trying to get to your personal information.

Using this email as an example, here are some clues that should make you question whether or not this is legitimately from Shentel.

  • First, the email is from Shentel Verification Centre. The spelling of center is not typically American, which would spell it center. Most hacking/scamming jobs come from other parts of the world.
  • The first line reads: “Due to congestion in our mail server, all unverified accounts would be shut down.” Again, the grammar is awkward. “Will be shut down” sounds more logical. 
  • The email then asks the reader to click a link to verify that their email account is active. Shentel will always use Shentel addresses if we contact you.

These are typical errors that can be easily caught if you know what to look for. Always err on the side of caution. Just one wrong click could make you have a very bad day.

Please call us at 1-800-SHENTEL if you have any concerns at all. We are here for you.