Food Drive Backpack Program Shentel Fiber community B2B Business Internet first quarter financial Q4 Year End Shenandoah Telecommunications Company Finance Earnings 2017 150Mbps High-speed Internet Grantsville Marlinton Hitron WiFi WallToWall TiVo Gateway Sprint Affiliate USTelecom Board of Directors fourth quarter revenue RGU environment hybrid Shenandoah Telecommunications Shenandoah Rural Retreat Senior Vice President CFO Q3 Buchanan Botetourt County Fiber Optic Network PCS Network 4G LTE migration nTelos Q2 results Cablefax Top Ops Top Operator NY MacKenzie Earle MacKenzie retire Google phishing Wireline Wireless expansion Parkersburg WV Spring clearning computer spring Huntington Cumberland Daylight Savings Time DST Fast Time spring forward fall back Safety Internet Safety Fiber network fiber optics West Virginia Virginia Pennsylvania bandwidth infrastructure Quaglio new board member director elected Big Give philanthropy Shentel employees donation help helping seniors Christmas giving Longwood University basketball digital channel 81 Big South Network wireless segment Dividend Sunspot pixilate solar interruption cable cable TV Shentel Cable Vice President Kaine Pence Debate Longwood Hampden-Sydney Harrisonburg City Schools Harrisonburg dark fiber Board board member West Virginia Floods disaster disaster relief donations Financials Growth FCC 6th largest wireless carrier Shentel PCS NCTC Kyle Chris Kyle Pre-pay Financial Report RGUs Colane Shentel purchases Colane Omar AMC The Walking Dead WEtv IFC contract increase three-times AMC Networks BBC email scam scammers hack hackers Shenandoah County cable modem Internet Service DSL Naked DSL Washington Brooks Sibert Folk promotions Pirtle McKay Whitaker net income segments awards commonwealth students Forest Appomattox New Market Rocky Mount Christiansburg Foundation Scholarships VCTA online surveys surveys for money scamming scammed phish. phishing tips net neutrality Christmas music songs holiday movie Virginia Cable Telecommunications Association board chairman ODAC; Old Dominion; Shentel; Old Dominion Athletic Conference

Shentel taps OSG for print and mail billing solutions

Posted 9 August 2013 12:00 AM by Shentel

Shenandoah Telecommunications Co. (Shentel) has chosen OSG Billing Services (OSG) for print-and-mail billing solutions.

Before its partnership with OSG, Edinburg, Va.-based Shentel did its own in-house billing. The company was looking for greater operational efficiencies, full color print technology and integrated dynamic messaging.

Shentel offers advanced broadband services, digital TV, high-speed Internet and phone services to customers throughout Virginia, West Virginia, and Maryland. The company specializes in providing advanced services to rural and underserved markets.

“When Shentel’s in-house bill print equipment needed to be replaced, we began researching print and mail billing partners," said Matt Hinkle, Shentel data processing manager. "[OSG's] implementation team successfully guided us to an on-schedule launch that included a completely new bill design and the ongoing support team has been quick to respond. Without any increase in cost, making the switch to OSG enabled Shentel to improve billing capabilities with color invoices, add interactive customer messaging and streamline current billing processes, all of which positions us for future growth."