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SHENTEL Brings Faster Internet, Clearer TV and Home Phone Service to McDowell County

Posted 7 September 2012 12:00 AM by Shentel

EDINBURG, Va. — September 12, 2012 — Beginning this fall, Shenandoah Telecommunications Company (Shentel), a leading provider of telecommunications services to parts of West Virginia, Virginia and Maryland, will be bringing its Fiber to the Home (FTTH) broadband technology to McDowell County, West Virginia, offering the fastest and best connection yet.

McDowell County will be one of the first counties in the state to have access to the upgraded FTTH connection. Customers will not only receive faster Internet speeds, clearer picture quality and phone service, but they will also receive superior customer service from the local call centers and stores.

“We are excited to be able to bring such upgraded technology to the residents of McDowell County and provide our customers in outlying areas with the same service they would receive in larger cities,” said Earle MacKenzie, executive vice president and chief operating officer. “For the last 110 years, we have been committed to providing the best service to all of our customers and are investing to continue that commitment.”

As a result of this system upgrade, customers will now have the fastest Internet speeds, access to expanded television channel options, clear voice service and the opportunity to “bundle” services for a greater cost savings.

Over the next few months, Shentel representatives at the local call center and stores in Welch and Mullens will be helping transition existing customers and signing up new customers to the upgraded connections. Through local partners, such as Baker Installations, the upgrading process has already begun and will continue through the end of the year.

West Virginia Governor, Earl Ray Tomblin, praised Shentel for its $9 million capital investment to provide these enhanced services to McDowell County. “This announcement brings new meaning to the words ‘Reconnecting McDowell’,” Gov. Tomblin said. “Shentel’s plan to provide broadband access to McDowell County residents is an investment in the community and its future.” 

For inquiries about service options or questions about the transition, current and new customers should call

Shenandoah Telecommunications Company ( is a holding company that provides a broad range of telecommunications services through its operating subsidiaries. The Company is traded on the NASDAQ Global Select Market under the symbol "SHEN." The Company's operating subsidiaries provide local and long distance telephone, Internet and data services, cable television, wireless voice and data services, alarm monitoring, and telecommunications equipment, along with many other associated solutions in the mid-Atlantic United States.


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