Contact Us

Phone Numbers:

Business Office
Customer Service

1-800-SHENTEL
540-984-5224

Shipping address:

Shentel Center
500 Shentel Way
Edinburg, VA 22824

Customer Service address:

Shenandoah Telephone Company
Customer Service
106 S. Main Street
Edinburg, VA 22824

Mailing address:

Shentel
PO Box 459
Edinburg, VA 22824

Written Complaints (including closed-captioning complaints):

David Ferguson
Vice President - Customer Service
P.O. Box 459
Edinburg, VA 22824
complaints@shentel.net
Fax: (540) 984-3438

For immediate concerns, please contact Customer Service at
1-800-SHENTEL